Your conversations — new messages land here.

All open tickets in one line — oldest first: the ticket that has waited the longest since its last move sits on top, so you work the oldest. Tap Open on any ticket to see its thread and set its status. Done tickets live on each person's desk.

Your own working list. Every ticket assigned to you lands here automatically — plus anything you park yourself: from any ticket, tap Create to-do, pick the day and morning / afternoon / night. One item, one place — work it here and it moves everywhere. Tap a day to fold it shut.

How many open tickets everybody has — tap a name to see their tickets.

Your projects — who you are working each one with, and the work inside it.